AI Voice Agents · Workflow Automation
Never miss a call.
Never chase a form.
When a call goes unanswered or a form sits waiting, a customer moves on. DialPoint picks up the phone with an AI agent that books and escalates, and runs the intake workflows behind it, so nothing falls through.
Without DialPoint → With DialPoint
What we do
Two services, sold as retainers, tuned to your industry.
Every deployment starts with the problem you're losing time and customers to. Then we build the service that closes the gap.
Workflow automation
Leads come in from forms, email, and DMs, then stall in someone's inbox.
We build automated workflows, powered by leading AI models, that capture every lead, schedule the appointment, send the reminder, and process the document. No one chases a form.
- Lead and intake automation
- Appointment and reminder sequences
- Document processing
AI voice agents
The phone rings after hours, during a job, or in a meeting, and it goes to voicemail.
We put an AI voice agent on your business line that answers every inbound call, books the appointment, answers common questions, and puts urgent calls through to a person.
- 24/7 inbound answering
- Booking on the call
- Urgent-call escalation
Care Calls: daily check-ins for the people you look after.
Three services for families and care agencies, in development now. They aren't available yet. Join the waitlist and we'll reach out when they launch.
Join the waitlistWellness check-ins
Someone living alone misses a day, and nobody finds out until much later.
Daily calls to those living alone, escalated to a caregiver if something's wrong.
- Daily automated check-in call
- Caregiver escalation on no-answer or odd response
- Family, then on-call line: the alert never stops
Medication check-ins
A dose gets missed, or a refill runs out before anyone notices.
Daily calls to confirm meds were taken, refills handled before they run out.
- Daily dose-confirmation call
- Caregiver escalation on missed dose or no-answer
- Proactive refill coordination with the pharmacy
Scam call screening
A scam call slips through to a parent or grandparent, and the money's gone before anyone knows.
Screens incoming calls to a loved one for known fraud patterns, flags anything suspicious to the caregiver.
- Real-time scam-pattern screening
- Immediate caregiver alert on suspicious calls
- Legitimate family calls pass through untouched
Planned pricing is not final. Some insurance plans, including certain Medicare Advantage and Medicaid programs, may help cover services like these. We'll help you find out what your plan covers.
The real cost
One missed call doesn't feel like much. Ten of them is a resignation.
Say a new client is worth $200 to you. Miss three calls a week because no one could pick up, and that's twelve a month, quietly walking to whichever competitor happened to answer.
It's not a dramatic loss. It's not a headline. It's just a phone ringing out while you're with another customer, and nobody ever finding out what that call was worth.
Who we serve
Built for 34 verticals.
Each industry has its own intake flow, call scripts, and scheduling rules. We tune each deployment to yours.
Health & wellness
Trades & repair
Community & care
Sports & recreation
Retail & events
Hospitality & lodging
Professional & property
Education & learning
Insurance & financial services
No website? No problem.
You don't need a site to stop missing calls and forms.
Most of our clients just want the phone answered and the leads captured. If you don't have a website, we'll set up just enough web presence to feed the system, nothing more.
We stand up a one-page site
A simple, professional page for your business: your services, hours, and a way to reach you. Live in days, not weeks.
We wire it to your workflows
Form submissions route straight into your intake workflow. No forwarding, no copy-paste, no missed leads.
Your voice agent answers the rest
Inbound calls go to your AI agent, which books and escalates. The site and the agent work as one front door.
Digital presence add-on
One page, wired to your system.
A hosted one-page site with your business details and a contact form that feeds your workflow. Add it to any plan.
Pricing
Monthly retainer, plus a one-time setup.
The retainer covers the build, tuning, and ongoing optimization. Custom scopes welcome.
| Tier | Workflow automation | AI voice agents |
|---|---|---|
Starter | -–- /mo + -–- setup | -–- /mo + -–- setup |
Growth | -–- /mo + -–- setup | -–- /mo + -–- setup |
Enterprise | -–- /mo + -–- setup | -–- /mo + -–- setup |
Recommended tier by industry
A starting point based on typical call and form volume in each category. We'll confirm the right fit on the call.
| Category | Verticals | Recommended tier |
|---|---|---|
| Health & wellness | 5 | Starter |
| Trades & repair | 5 | Starter |
| Community & care | 5 | Starter |
| Sports & recreation | 2 | Starter |
| Retail & events | 5 | Starter |
| Hospitality & lodging | 3 | Starter |
| Professional & property | 2 | Starter |
| Education & learning | 4 | Starter |
| Insurance & financial services | 3 | Starter |
Add-ons & advanced features
Layer in capabilities as you grow.
Some of these are purchasable add-ons; others are already included in higher tiers. Each plugs into your existing deployment. Add the ones your operation needs.
Online payment collection
Any tierCollect payments by card or ACH through your voice agent and workflows. $30/month for any tier; included in Enterprise.
Included free in Enterprise.
Multi-language voice agent
EnterpriseEnterprise tier. Adds support for additional languages on your voice agent. $40 per additional language per month.
Group and class booking
GrowthBooks multiple seats per slot for classes and group sessions. Not sold standalone — included in Growth and Enterprise.
Review and reputation automation
StarterAutomated review requests and reputation monitoring after each job or visit. $20/month for Starter; included free in Growth and Enterprise.
Included free in Growth & Enterprise.
Emergency location assistance
GrowthAddress-on-file lookup and guided landmark scripting, included in Growth and Enterprise as part of the escalation tree. True dispatchable location (RapidSOS integration or a location-sharing companion app) is scoped and priced as a separate custom project.
After-hours escalation tree
StarterRoutes urgent after-hours calls through a configurable escalation tree. $25/month for Starter; included free in Growth and Enterprise.
Included free in Growth & Enterprise.
Two-way SMS messaging
StarterTwo-way SMS on your voice agent number. $25/month for Starter; included free in Growth and Enterprise.
Included free in Growth & Enterprise.
Waitlist auto-fill
GrowthAutomatically fills cancellations from your waitlist. Not sold standalone — included in Growth and Enterprise.
Multi-location / franchise console
EnterpriseManage multiple locations from one console. Included for Enterprise clients with 3+ locations; $50/month per location for smaller multi-location clients below that threshold.
Included free in Enterprise (3+ locations).
Client-facing analytics dashboard
GrowthLive analytics dashboard for your clients. Included in Growth and Enterprise. Starter clients receive a monthly PDF report only — not purchasable standalone.
Careers · Become a rep
Refer businesses to DialPoint. Get paid when they sign up.
No quota, no territory. Flexible schedule and uncapped earnings, bringing automation to the small businesses that run local economies. You earn on every deal you bring in, and on the reps you bring in too.
Field Sales Representative
- Commission-only · Independent contractor
- Field or remote · Your own territory and hours
Tell us a little about yourself and the businesses in your network.
See all open roles- 01
Share your referral link
We give you a unique link and a QR code. Send it to the businesses you already know.
- 02
They sign up through it
Any business that signs up with your link is attributed to you, automatically.
- 03
You earn on the deal
You're paid a commission on the setup, plus ongoing retention and referral bonuses.
What you can earn
Per signup, by tier
Starter $150 · Growth $300 · Enterprise $600
$150–$600
Workflow + voice bundle bonus
On any deal that buys both services
+50%
Volume multiplier
+20% at 4 signups/month · +35% at 8+
up to +35%
Rep referral bonus
One-time, per rep you recruit, on their first signup
$50
Monthly retention bonus
Of the monthly retainer, paid in months 2 and 3
5%
FAQ
Straight answers.
Don't see your question? Call us and a real person will answer it.
Call (202) 763-3455What does DialPoint actually do?
Two things, built to work together. An AI voice agent answers your business line, books appointments, answers common questions, and puts urgent calls through to a person. Behind it, automated workflows capture every lead and form, route and assign it, send reminders, and file the paperwork.
What happens when a caller has something urgent?
Urgent calls are escalated to a person on your team, so the calls that need a human still reach one.
Does the voice agent answer after hours?
Yes. Inbound answering runs 24/7, including nights, weekends, and the times you're on a job or in a meeting.
How does pricing work?
Each service is a monthly retainer plus a one-time setup fee, in Starter, Growth, and Enterprise tiers. The retainer covers the build, tuning, and ongoing optimization. Buying workflow automation and voice agents together gets a better rate, and custom scopes are welcome.
See pricingWill it work for my industry?
We work with service businesses across home services, healthcare, legal and financial, automotive, and more. Each deployment is tuned to your industry's intake flow, call scripts, and scheduling rules.
See industriesI don't have a website. Can I still use DialPoint?
Yes. Most clients just want the phone answered and the leads captured. If you want a web presence, we can set up a hosted one-page site wired to your workflow for $49 setup and $15/month.
Are Care Calls available yet?
Not yet. Wellness check-ins, medication check-ins, and scam call screening are in development. Join the waitlist through the form below and we'll reach out when they launch.
Let's talk
The next call you miss could be the last time we mention it.
Tell us what's falling through. A missed call, an unanswered form, a no-show nobody caught. We'll tell you exactly how DialPoint fixes it for your business.
No pressure, no sales script. Just a straight answer on what this would actually look like for you.
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