Privacy Policy

DialPoint Automation ("DialPoint", "we", "us") provides AI voice agents and workflow automation for service businesses. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

• Information you give us. When you send an inquiry, we collect your name, email address, and, if you provide them, your phone number, company, industry, and message.
• Account information. If you sign in to a client or rep portal, we collect the details needed to operate your account, such as your name, email address, and role.
• Usage and advertising data. We use Google Ads tags to measure when visitors submit an inquiry or tap a phone link. These tags may use cookies or similar technologies and collect information such as your browser type, pages visited, and the ad that brought you here. They only load if you accept advertising cookies, and they stay off if you decline.

How we use information

• To respond to your inquiry and discuss our services with you.
• To provide, operate, and support client and rep accounts.
• To measure and improve our website and advertising.
• To comply with legal obligations and protect our rights.

How we share information

We do not sell your personal information. We share it only with service providers that help us run our business (for example, website hosting, email delivery, and advertising measurement), when required by law, or as part of a business transfer such as a merger or acquisition.

Your choices

• You can ask us to access, correct, or delete the personal information we hold about you by contacting us below.
• You can change what this site stores at any time with the Cookie preferences link in the footer of any page.
• You can block or delete cookies in your browser settings, and manage ad personalization at Google Ad Settings.
• You can opt out of marketing emails at any time by using the unsubscribe link or contacting us.

Retention and security

We keep personal information for as long as we need it for the purposes above, unless a longer period is required by law. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Children

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The "Last updated" date above shows when it last changed.

Contact us

DialPoint Automation
5201 Trotters Glen Dr, Upper Marlboro, Maryland 20772
hello@dialpoint.ai · (202) 763-3455